Privacy Policy

Your Privacy is Very Important to Us

At Southern Home Performance we have a few fundamental principles that we follow:

  • We don’t ask you for personal information unless we truly need it.
  • We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
  • We don’t store personal information on our servers unless required for the on-going operation of our site.

It is Southern Home Performance’s policy to respect your privacy regarding any information we may collect while operating our website.

Website Visitors

Like most website operators, Southern Home Performance collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Southern Home Performance’s purpose in collecting non-personally identifying information is to better understand how Southern Home Performance’s visitors use its website. From time to time, Southern Home Performance may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Southern Home Performance also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on our blog/Learning Hub. Southern Home Performance only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that blog/Learning Hub commenter IP addresses are visible and disclosed to the administrators of the blog/Learning Hub where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Southern Home Performance’s website choose to interact with Southern Home Performance in ways that require Southern Home Performance to gather personally-identifying information. The amount and type of information that Southern Home Performance gathers depends on the nature of the interaction. For example, we ask visitors who comment on our blog/Learning Hub to provide a user name and email address. Those who wish to receive Southern Home Performance updates via email, we collect their emails. In each case, Southern Home Performance collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Southern Home Performance. Southern Home Performance does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Southern Home Performance may collect statistics about the behavior of visitors to its website. For instance, Southern Home Performance may use spam screened by the Akismet service to help identify spam. Southern Home Performance may display this information publicly or provide it to others. However, Southern Home Performance does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Southern Home Performance discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Southern Home Performance’s behalf or to provide services available at Southern Home Performance’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Southern Home Performance’s website, you consent to the transfer of such information to them. Southern Home Performance will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Southern Home Performance discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Southern Home Performance believes in good faith that disclosure is reasonably necessary to protect the property or rights of Southern Home Performance, third parties or the public at large. If you are a Southern Home Performance customer or a user of the Southern Home Performance website and have supplied your email address, Southern Home Performance may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Southern Home Performance, our website, and our products. We primarily use our blog/Learning Hub to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Southern Home Performance takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Southern Home Performance uses cookies to help Southern Home Performance identify and track visitors, their usage of Southern Home Performance website, and their website access preferences. Southern Home Performance visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Southern Home Performance’s website, with the drawback that certain features of Southern Home Performance’s website may not function properly without the aid of cookies.

Business Transfers

If Southern Home Performance, or substantially all of its assets were acquired, or in the unlikely event that Southern Home Performance goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Southern Home Performance may continue to use your personal information as set forth in this policy.

Comments

Comments and other content submitted to Akismet anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.

Privacy Policy Changes

Although most changes are likely to be minor, Southern Home Performance may change its Privacy Policy from time to time, and in Southern Home Performance’s sole discretion. Southern Home Performance encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

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